San Ramon, California · 25+ years in enterprise technology
Global Head — Digital
Transformation & Customer Experience
Salesforce · Agentforce · AI · Data · Field Service · Enterprise Transformation
25+ years transforming enterprise technology, customer experience, CRM, AI, data, and field-service ecosystems into measurable business outcomes.
Results-driven executive with 25+ years leading enterprise application transformations, digital transformation, CRM modernization, customer experience, enterprise architecture, AI, data, and technology strategy.
Customer-side leadership
PosiGen · Sunrun
Inside the business, Suriya has owned the platforms customers and field teams depend on — leading enterprise applications at PosiGen and CRM engineering at Sunrun, where technology decisions were measured in retention, revenue and service performance.
Consulting & enterprise delivery
Maantic · Cognizant · Hewlett Packard
Across consulting and global enterprise programs, he has led delivery organizations at scale — from HP's Siebel-to-Salesforce transformation to multi-client Salesforce delivery across the US, Canada and India.
AI, product & entrepreneurship
Cirra AI · VaBhu / Savaitr Corporation
As co-founder of Cirra AI, he shaped an AI-enabled Salesforce platform — product strategy, agentic execution and automation — bringing hands-on product thinking to enterprise AI. As Founder of VaBhu, a product of Savaitr Corporation, he applies that foundation to AI-powered consumer technology.
Each figure belongs to the employer or engagement named beside it; results are not aggregated across organizations.
Leadership in the community
Allocated 20% of the time to engage with and educate extended user community groups regularly, resulting in increased product adoption and best practices.
Feb 2024 – Present
Head of Customer Success & Solution Delivery
175 US and offshore resources · 10+ enterprise clients across the US, Canada and India
Leads customer success and solution delivery across a multi-client Salesforce portfolio.
Autodesk · San Rafael, CA · Jan 2004 – Oct 2004
Technical Architect — Siebel Call Center Implementation for Subscription Services
Led discovery workshops, requirements and gap analysis, project planning and configuration/interface estimation. Designed Siebel solution, server and security architecture with LDAP and Active Directory; collaborated on infrastructure, XML interfaces and real-time customer portal integration, QA, defect resolution, build and release processes.
T-Mobile, Inc. · Bellevue, WA
Integration Architect — Siebel Communications, Media & Energy Call Center Implementation
Designed EAI frameworks for real-time and batch CRM/billing integration, including data mapping, transformation, validation and gap analysis. Applied Virtual Business Components, Integration Objects, Workflow Processes, eScripting and Business Services, with error handling and development environment administration.
Novell, Inc. · Provo, UT
Solution Architect — PRM / eChannel Implementation
Architected partner portals and partner organization solutions using eChannel, Single Sign-On and Novell Chain/eDirectory.
Sun Microsystems, Inc. · Broomfield, CO
Interface Architect — Service Implementation
Owned integration strategy, architecture, design and development across approximately 15–20 boundary systems. Translated business requirements into XML/Siebel EAI interfaces with Business Services, Business Processes, Integration Objects, SOAP, WSDL and JCA; led performance tuning and stress testing.
Case A — Becton Dickinson
20%
reduction in technician travel time
25%
improvement in field utilization
01 · Business context
Medical-device service operations in a regulated environment.
02 · Transformation scope
Salesforce Field Service architecture spanning work orders, scheduling and dispatch, resource management, territories, installed-base data and preventive maintenance.
03 · Approach
04 · Technology
Salesforce Field Service · Mobile Field Service · Assets
05 · Leadership contribution
Delivered through Maantic, where Suriya leads customer success and solution delivery.
06 · Measurable outcome
20% reduction in technician travel time; 25% improvement in field utilization
Company
Savaitr Corporation
Suriya's company
Product / Venture
VaBhu
Founder, VaBhu
Previous identity
Sareeexchange.ai
Formerly known as
TRADITION DESERVES BETTER TECHNOLOGY
VaBhu is a product of Savaitr Corporation, formerly known as Sareeexchange.ai. Suriya brings 25+ years of enterprise application transformation, architecture, data strategy and customer experience to an AI-powered consumer platform combining generative AI, image understanding, virtual try-on, video generation, marketplace technology and community.
The digitization & customer-experience opportunity
A FRICTIONLESS, COMMUNITY-DRIVEN MARKETPLACE
01
Frictionless
Browse, try on, and buy with less guesswork.
02
Try Before You Buy
Preview sarees on yourself using image and HD video experiences.
03
Vouched by the Community
Reviews and word-of-mouth from fellow saree lovers.
Infer fabric, weave, color palette, occasion and styling tags from saree photographs.
Upload a photo and preview how a saree could look on you.
Generate short fashion-showcase videos of sarees being draped and flowing, with narration in the chosen language.
Community warehouse, browsing, visual search, branded seller boutiques, rental, sales and return management.
AI architecture story
Gemini 2.5 Flash
Gemini Embeddings
Virtual Try-On
Imagen 3
Veo 3.1
Technology architecture
Market context
$12B+
global saree market
33%
of the women's wear segment in the core region
60–65%
of the market unbranded / unorganized
$300M+
cross-border saree exports annually
75+
fabric types
70+
print types
Fabric mix: 72% man-made / blended · 26% cotton · 2% silk
Market context provided from VaBhu source materials referencing Redseer Strategy Consultants, Shiprocket, ExportImportData.in, The Hindu and industry reports (2024–2025).
Where VaBhu wins
Established retailers may generate $100M+ in annual revenue, but a significant portion of the broader market consists of small boutiques, regional weavers and individual collectors.
Digitization + AI-powered discovery + virtual experience + global reach
Founder story
After more than two decades leading enterprise application transformation, Suriya applies that same discipline to a new category — combining cloud platforms, data, AI, customer experience, and marketplace technology to modernize one of the world's most culturally significant garments.
Turning platform investment into adoption, retention and expansion — with executive ownership when it matters most.
In practice
Sunrun — 20% retention, 15% revenue growth →FS·01
Work Orders & Line Items
FS·02
Product Service Campaigns
FS·03
Scheduling & Dispatch
20% less technician travel time — Becton Dickinson
FS·04
Resource Management
25% field utilization gain — Becton Dickinson
FS·05
Preventive Maintenance
FS·06
Installed Base & Assets
FS·07
Inventory Management
FS·08
Entitlements & Service Contracts
FS·09
Mobile Field Service
FS·10
Knowledge Management
FS·11
Service Appointments
25% faster service-request resolution — Sunrun
Metrics shown only where the source documents them, with the engagement named.
AppliedHP, Sunrun, PosiGen, Becton Dickinson, Banco Popular, Omnidian
300,000
Partners supported Hewlett Packard
22,000
Employees supported Hewlett Packard
175
Resources led Maantic
85
Engineering organization Sunrun
55
Technology organization PosiGen
25
Delivery organization Cognizant
10+
Enterprise clients Maantic
Logarithmic scale. Each figure belongs to the organization named.
Speaking
Advisory
Recognition
Publication
Executive program · 2024
Chief Technology Officer Program
University of California, Berkeley
Postgraduate Degree — Computer Applications
Annamalai University
Bachelor’s Degree — Mathematics
Bharadhithasan University, India
Selected Salesforce credentials
Leadership extends beyond technology into community, service, and meaningful contribution.
13 — Executive opportunities
For executive opportunities, strategic technology leadership, enterprise transformation, or advisory conversations, connect with Suriya.